The Change Process in Practice
The field of change management has as its basis theoretical models for leading,
implementing, and managing change. Such models tend to agree that
organizations need to be readied for change, changed, and then reach a state
whereupon change becomes institutionalized.
The practice of change management, however, has been known to deviate from theory when the attempt is made to actually implement it. Theoretical change models may minimize
the importance of the unique contexts in which change is implemented.
Further, other topics such as the role of project management techniques in
organizational change management (OCM), the effectiveness of organizational
preparation and communication, as well as specific techniques that
arise empirically in practical change efforts may be overlooked.
This chapter examines change management as a practice and provides